Terms of Service

1. Description of Platform

Astro Dhruv is a platform for learning, practicing and growing a Vedic astrology practice. The Platform provides tools and services including but not limited to training content, practice exercises, client management, birth chart calculations, AI-powered predictions, session tracking, marketing education and community features (collectively, the "Services"). Certain Services may require a paid subscription. We reserve the absolute right, at our sole discretion, to modify, suspend, restrict, discontinue, or terminate any part or all of the Services at any time, for any reason or no reason, with or without prior notice and without any liability whatsoever. The Platform and all astrological content hosted or generated thereon are provided strictly for entertainment, informational, and educational purposes and for the professional reference of astrologers using the Platform in their practice.

2. Eligibility & Account Registration

The Services are available only to individuals who can form legally binding contracts under applicable law. The Services are not permitted to be used by minors (under the age of 18 in most jurisdictions). By registering, you agree to:

• Provide accurate, current and complete information during registration
• Maintain and update your information to keep it accurate and complete
• Maintain the security and confidentiality of your password and account
• Accept responsibility for all activity that occurs under your account
• Not transfer, sell or assign your account to any other party
• Notify us immediately of any unauthorized use of your account

3. Service Data & Data Rights

In the course of using the Platform, you may create and store data including but not limited to client profiles, birth details, consultation notes, session records, predictions, training progress, forum contributions and other platform activity ("Service Data").

• You retain nominal ownership of the Service Data you create and store on the Platform. Astro Dhruv does not assert ownership of your Service Data, subject to the rights and licenses granted to Astro Dhruv under these Terms.
• You hereby grant Astro Dhruv and its affiliates, successors, assigns, and service providers a perpetual, irrevocable, worldwide, fully paid-up, royalty-free, sublicensable (through multiple tiers), and transferable licence to host, store, cache, copy, reproduce, modify, adapt, translate, create derivative works from, publish, display, perform, distribute, transmit, analyse, process, and otherwise use the Service Data, in whole or in part, in any form, medium, or technology now known or hereafter developed, for any and all purposes relating to: (a) the operation, maintenance, improvement, development, monetisation, and commercialisation of the Platform and its Services; (b) the training, fine-tuning, evaluation, benchmarking, and improvement of artificial intelligence, machine learning, and statistical models operated by or on behalf of Astro Dhruv, provided that any personal data of your end-clients shall be used for such purposes only in de-identified, anonymised, or aggregated form; (c) research, analytics, reporting, and business intelligence; (d) compliance with legal, regulatory, audit, and contractual obligations; and (e) any other purpose consistent with these Terms and the Privacy Policy. This licence shall survive termination of your account with respect to (i) Service Data already ingested, processed, or incorporated into derivative works, aggregations, backups, or trained models, and (ii) anonymised, de-identified, or aggregated data derived therefrom.
• You are solely and exclusively responsible for the accuracy, quality, legality, appropriateness, and lawful provenance of all Service Data you store, upload, or transmit through the Platform, including any data pertaining to your clients or any third parties.
• You represent, warrant, and covenant that you have obtained, and shall at all times maintain, all notices, consents, permissions, and authorisations required under applicable law (including the Digital Personal Data Protection Act, 2023, the General Data Protection Regulation, and all other applicable privacy, data protection, and consumer laws) from your clients and any third parties whose data you input into or process through the Platform, to enable the collection, storage, processing, transfer, and uses contemplated by these Terms and the Privacy Policy. The obligation to secure, document, and refresh such consents rests solely with you, and you shall indemnify and hold Astro Dhruv harmless against any claim, demand, or liability arising from your failure to do so.
• You acknowledge and agree that Astro Dhruv may retain copies of Service Data for operational continuity, disaster recovery, backup, audit, regulatory compliance, fraud prevention, and dispute-resolution purposes, notwithstanding any account deletion or data-erasure request, for such periods as are permitted under applicable law and as set out in the Privacy Policy.

4. Platform Use & Restrictions

Your right to use the Platform is personal, non-exclusive, non-transferable and revocable. You agree not to:

• Use the Platform for any unlawful purpose or in violation of any applicable laws or regulations
• Copy, reproduce, redistribute, resell or make any commercial use of the Platform content, training materials, course content, or any part thereof without express written consent
• Reverse engineer, decompile, disassemble or attempt to derive the source code, algorithms or underlying models of any part of the Platform
• Use any content, data or materials from the Platform for the purpose of training, developing or improving any artificial intelligence model, machine learning algorithm or competing service
• Use automated tools, bots, scrapers or any similar means to extract, download or collect content or data from the Platform
• Interfere with the Platform's infrastructure, security or other users' use of the Services
• Share your account credentials or allow multiple individuals to access the Platform through a single account
• Transmit any harmful, unlawful, threatening, abusive, defamatory, obscene or otherwise objectionable material through the Platform

Astro Dhruv operates certain interactive features of the Platform, including the peer discussion forum, as an intermediary within the meaning of Section 2(1)(w) of the Information Technology Act, 2000, and complies with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (as amended). Astro Dhruv does not pre-screen user-generated content and shall not be liable for any such content posted by users. Astro Dhruv reserves the absolute right, at its sole discretion and without prior notice or liability, to remove, redact, suspend, disable access to, or permanently delete any user-generated content — including any posting in the forum or other community features — for any reason or no reason, including content it determines in its sole judgement to be unlawful, infringing, abusive, misleading, contrary to these Terms, or otherwise objectionable. To report objectionable, infringing, or unlawful content, send written notice to support@astrodhruv.com, identifying the content, the basis for the complaint, and your contact details.

5. Intellectual Property

All content on the Platform including but not limited to training materials, course content, text, software, graphics, user interface designs, algorithms, AI models, logos, trademarks and trade names (collectively, "Platform Content") is the exclusive property of Northview Tech Pvt Ltd or its licensors and is protected by applicable copyright, trademark, patent and other intellectual property laws. You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Platform Content solely for your personal professional use in connection with the Services. No part of the Platform Content may be reproduced, distributed, modified, transmitted, reused, downloaded, reposted or used to create derivative works without the prior written permission of Astro Dhruv.

6. AI-Powered Features

The Platform includes AI-powered features that generate astrological content, predictions, interpretations and suggestions. By using these features, you acknowledge and agree that:

• AI-powered features are computational tools provided to assist your professional judgment. They are not a substitute for your own expertise, analysis or independent verification.
• Astrological interpretations are inherently subjective. We make no representations or warranties regarding the accuracy, completeness, reliability or suitability of any AI-generated content.
• You are solely responsible for how you interpret, modify, present and communicate AI-generated content to your clients or any third party.
• AI-generated predictions, analyses and suggestions are for professional reference only and do not constitute guaranteed outcomes of any kind.
• AI-generated content is not a substitute for professional medical, legal, financial, psychological or any other licensed professional advice. You shall not represent it as such to your clients.
• We may use AI-generated outputs in anonymized and aggregated form to improve, train and develop the Platform's AI capabilities.
• No content, prediction, AI output, interpretation, remedy suggestion, or astrologer recommendation accessed through or generated on the Platform constitutes, nor shall it be construed as, medical, psychiatric, psychological, therapeutic, pharmaceutical, nutritional, financial, investment, legal, fiduciary, or any other regulated professional advice. Remedies of a cultural, religious, or astrological nature — including but not limited to gemstones, mantras, yantras, pujas, rituals, fasts, charities, or similar practices — are provided for cultural, educational, and informational reference only and are not represented, warranted, implied, or suggested to possess any therapeutic, curative, diagnostic, preventive, or medical effect. Nothing on the Platform shall be construed as an advertisement of any drug or magic remedy within the meaning of the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, or any successor or analogous legislation.
• All astrological outputs, predictions, interpretations, and recommendations on the Platform are advisory and reflective in nature, not decisional instruments. You shall not make, nor encourage or advise any client or third party to make, material life decisions — including but not limited to marital, procreative, medical, surgical, pharmaceutical, psychiatric, financial, investment, legal, migratory, educational, employment, or testamentary decisions — solely or primarily on the basis of any prediction, interpretation, recommendation, or output obtained through the Platform. You shall advise your clients to consult duly qualified and licensed professionals before acting on any matter requiring medical, legal, financial, psychological, or other specialised professional judgement.
• The Platform relies on third-party services and infrastructure providers to deliver the Services. To the fullest extent permitted by applicable law, Astro Dhruv disclaims any and all liability for outages, interruptions, errors, data loss, security incidents, or other failures caused by or originating with such third-party providers.

7. Payment, Subscription & Auto-Renewal

Certain features of the Platform require a paid subscription. By subscribing, you agree to pay all applicable fees, taxes, surcharges, and other amounts as displayed on the Platform at the time of purchase, in the currency specified. All payments are processed by third-party payment-gateway providers; Astro Dhruv does not collect or store payment-card data directly.

Automatic Renewal. Unless you cancel before the end of the then-current billing period, your subscription will automatically renew for successive billing periods of the same length at the then-current published rate. By subscribing, you affirmatively consent to this automatic renewal and to the recurring charges it entails. This notice is provided in compliance with the California Automatic Renewal Law (Business & Professions Code §§17600–17606) and analogous statutes in other jurisdictions.

Cancellation. You may cancel your subscription at any time through your account settings or by writing to support@astrodhruv.com. Cancellation takes effect at the end of the then-current billing period; you will retain access until that date. We provide no refunds, credits, or prorations for unused portions of any billing period, except where expressly required by applicable law.

Refund Policy. Subscription fees, usage credits, one-time purchases, and all other amounts paid are non-refundable except where expressly required by applicable law. Non-use of the Services — whether voluntary, due to technical issues, due to account suspension or termination under these Terms, or otherwise — does not entitle you to any refund, credit, or proration.

Price Changes. We reserve the right to modify subscription pricing at any time. Price changes will apply to the next billing cycle after we provide you with notice (by email or by posting on the Platform at least thirty (30) days in advance where required by applicable law). Continued use of the Services after the effective date of a pricing change constitutes your acceptance of the new price.

Failed Payments, Chargebacks & Disputes. If any payment is declined, reversed, or subject to a chargeback, we may immediately suspend or terminate your subscription without notice or liability. You remain liable for all amounts due, together with applicable interest, collection costs, and reasonable attorneys' fees. Chargebacks later reversed, withdrawn, or found to be without merit may result in permanent account termination and forfeiture of all Service Data, without refund of any kind.

8. Account Access, Suspension & Termination

We reserve the absolute right, at our sole discretion, to:

• Access your account and records on a case-by-case basis to investigate complaints, suspected abuse or violations of these Terms
• Suspend, restrict or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to violation of these Terms, provision of false information, conduct detrimental to the Platform, or any reason we deem appropriate
• Permanently deactivate your account in the event of repeated violations or conduct we consider harmful to the Platform, its users or our interests

Under no circumstances shall we be liable for any loss, inconvenience, damage or consequence arising from the suspension, restriction or termination of your account. All decisions regarding account actions are final and at our sole discretion.

Upon suspension, restriction, or termination of your account for any reason: (a) no refund, credit, proration, rebate, or compensation of any kind shall be due or payable by Astro Dhruv in respect of any prepaid subscription fees, usage credits, or other amounts, whether or not the Services remained available for the full period paid for; (b) all licences granted to you under these Terms shall terminate immediately; (c) the licence granted by you to Astro Dhruv under Section 3 shall survive and continue in full force and effect with respect to Service Data already ingested, processed, stored, or incorporated into derivative works, aggregations, backups, analytics, or trained models; and (d) Astro Dhruv may, at its sole and absolute discretion, retain, archive, anonymise, or delete your Service Data in accordance with the Privacy Policy and applicable law. Sections 3, 6, 9, 10, 11, 13, and 14 shall survive termination of these Terms.

9. No Warranty

10. Limitation of Liability

11. Indemnification

You agree to indemnify, defend and hold harmless Astro Dhruv, Northview Tech Pvt Ltd, and its directors, officers, employees, agents, suppliers, consultants and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses and fees (including reasonable attorneys' fees) arising from or relating to: (a) your use of the Platform and Services; (b) any Service Data you create, store or transmit through the Platform; (c) any claims made by your clients or any third party arising from predictions, advice, content or services you provided using the Platform; (d) your violation of these Terms or the Privacy Policy; (e) your violation of any applicable law, regulation or third-party rights; or (f) any unauthorized use of your account. This indemnification obligation shall survive termination of your account and these Terms.

12. Privacy Policy

Your use of the Platform is also governed by our Privacy Policy, which is available on the Platform and incorporated into these Terms by reference.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any dispute, controversy or claim arising out of or relating to these Terms or the Platform shall be settled by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted by a sole arbitrator mutually agreed upon by both parties, and the seat of arbitration shall be in India. The language of arbitration shall be English. The arbitration award shall be final and binding.

Notwithstanding the above, either party may seek interim or injunctive relief from a court of competent jurisdiction to protect its rights pending completion of arbitration. Both parties irrevocably submit to the exclusive jurisdiction of the courts of India for any such proceedings.

14. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Astro Dhruv and supersede all prior understandings or agreements.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
• No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: You may not assign, sublicense or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations freely.
• Force Majeure: We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, network failures, power outages, or failures of third-party services.
• Notices: All notices to Astro Dhruv shall be sent to support@astrodhruv.com. Notices to you shall be sent to the email address associated with your account.

15. Contact

If you have any questions about these Terms of Service, please contact us at support@astrodhruv.com