Privacy Policy

Astro Dhruv ("we", "Astro Dhruv" or "Northview Tech Pvt Ltd") operates a platform for learning, practicing and growing a Vedic astrology practice. We take the privacy of the information you provide us very seriously. This privacy policy explains how we collect, use and protect information when you use our platform at astrodhruv.com

  • Astro Dhruv guarantees confidentiality of user accounts, service data and all information stored on the platform as much as possible under legal, regulatory and security requirements.
  • Data you create and store on our platform, including client records, learning progress and practice data, belongs to you.
  • Users may access, update and export their data at any time.
  • We do not sell or rent personally identifiable information.

1. Information We Collect

(a) Account Information

When you register and use Astro Dhruv, we collect information including but not limited to your name, email address, phone number and password. This information is used to create and secure your account and provide personalized services. Providing certain information is optional; however, some features may require it.

(b) Service Data

In the course of using our platform, you may create and store data including but not limited to client profiles, birth details, consultation notes, session records, predictions, training progress, quiz responses, practice exercises, forum contributions, certificates and other platform activity. This Service Data is stored securely on your behalf and remains under your ownership and control.

(c) Usage & Log Data

We automatically collect information about how you interact with the platform. This includes but is not limited to IP addresses, browser type, device information, pages visited and time spent on the platform. This data helps us diagnose technical issues, maintain security and improve the platform experience.

(d) Payment Information

We do not collect or store any payment information on our platform. All payment data is collected and processed securely by third-party payment gateways.

(e) Communications

Information shared via email or support channels is used only to address your request and is not added to your account unless necessary to resolve your concern.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate and maintain the platform and its features
  • Deliver training content, track learning progress and award certifications
  • Process astrological calculations, charts and predictions on your behalf
  • Process transactions and send related notices
  • Communicate with you about your account, platform updates and new features
  • Improve and develop our platform, including the accuracy and quality of our services
  • Analyze usage patterns to enhance the platform experience
  • Ensure the security and integrity of our platform
  • Respond to your requests and provide support

3. Data Ownership

Service Data you create and store on Astro Dhruv, including client records, session notes, predictions, learning progress and forum contributions, belongs to you. We do not claim ownership over any data you create or upload to the platform. You may request export or deletion of your Service Data at any time.

4. Information Sharing

We do not sell, trade or rent your personally identifiable information to third parties. We may share information only in the following circumstances:

  • Service Providers: We work with trusted third-party service providers who assist us in operating the platform, processing payments and delivering services. These providers access information only as needed to perform their functions and are obligated to maintain its confidentiality.
  • Legal Requirements: We may disclose information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

5. Data Security

We employ reasonable industry-standard technical and procedural measures to protect your information against unauthorized access, alteration or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

  • Account Updates: You may access and update your account information at any time through your account settings.
  • Service Improvement Opt-Out: You may opt out of your data being used for service improvement and development by writing to us at support@astrodhruv.com. Opting out will not affect your access to any features.
  • Account Deletion: All information related to your account, including Service Data, will be deleted upon account deletion. You may request account deletion by writing to us at support@astrodhruv.com.

7. Other Websites

Our platform may contain links to other websites. Astro Dhruv is not responsible for the privacy practices of websites not operated by us.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. Continued use of our platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this privacy policy or our practices, please contact us at support@astrodhruv.com

© 2026 Astro Dhruv. All rights reserved.